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Exploding growth. Soaring investment. Incoming talent waves. India's top companies are scoring remarkable successes on these fronts - and more.
How? Instead of adopting management practices that dominate Western businesses, they're applying fresh practices of their ownin strategy, leadership, talent, and organizational culture.
In The India Way, the Wharton School India Team unveils these companies' secrets. Drawing on interviews with leaders of India's largest firms - including Mukesh Ambani of Reliance Industries, Narayana Murthy of Infosys Technologies, and Vineet Nayar of HCL Technologies - the authors identify what Indian managers do differently, including:
Looking beyond stockholders' interests to public mission and national purpose
Drawing on improvisation, adaptation, and resilience to overcome endless hurdles
Identifying products and services of compelling value to customers
Investing in talent and building a stirring culture
The authors explain how these innovations work within Indian companies, identifying those likely to remain indigenous and those that can be adapted to the Western context.
With its in-depth analysis and research, The India Way offers valuable insights for all managers seeking to strengthen their organization's performance.
- Sales Rank: #991041 in Books
- Published on: 2010-03-16
- Original language: English
- Number of items: 1
- Dimensions: 9.30" h x 1.10" w x 6.40" l, 1.32 pounds
- Binding: Hardcover
- 336 pages
About the Author
Peter Cappelli is the George W. Taylor Professor of Management and Director of the Wharton Center for Human Resources. Harbir Singh is the William and Phyllis Mack Professor of Management and Codirector of the Mack Center for Technological Innovation at the Wharton School. Jitendra Singh is the Saul P. Steinberg Professor of Management at the Wharton School. Michael Useem is the William and Jacalyn Egan Professor of Management and Director of the Wharton Center for Leadership and Change Management.
Most helpful customer reviews
5 of 5 people found the following review helpful.
Somewhat utopian. A case for encouraging investment in India.
By Raghuram
Overall view: The book is certainly a good read and it reflects changes in post-1991 Indian corporate culture. There is certainly a great amount to learn about contrasting business cultures between Indian and western businesses. What it does is try to paint a very encouraging view of how Indian businesses think and act; the reality isn't quite the same. Instead of presenting only the rosy ideas of executives, some cross-checking with the employees of the companies might have provided a more realistic picture of today's India Way. This book reminds me of Tom Friedman's "The World is Flat".
Critique: It places too much emphasis on the idea that Indian businesses place societal goals at par, if not ahead, of profit maximization. While this may be true on paper, the reality is not quite the same. Cut-throat competition among businesses doesn't necessarily encourage societal consciousness. Concentrating on only big businesses while ignoring the many non-public companies is certainly not the right sample for studying Indian business. I understand not all aspects can be captured in a book, but the focus of the book is somewhat skewed. It certainly sounds cool to say "We care about society more than profits", but that's not what is happening. If that were to be the case, why drive indigenous forest-dwelling tribes out of their land to mine iron ore? Aren't they a part of society? If anything, their society is only slight broader than the shareholder community but that's about it.
We need to hear from the other side (the company employees, small businesses and the people) to truly understand the India Way.
4 of 4 people found the following review helpful.
Compelling case for Indian management style
By Rolf Dobelli
India's economic boom in the past 20 years has left many other nations enviously eyeing it as a new, forceful competitor. With growth rates greater than those of most developed countries, India has become a world-class industrial player, and its business leaders have become the "rock stars" of its industrial development. How did a country with few natural resources, a vastly diverse population and stifling bureaucracy do so well in such a short time? And what lessons can India teach the rest of the business world? Wharton School professors Peter Cappelli, Harbir Singh, Jitendra Singh and Michael Useem explore the drivers of India's explosive growth. Their conclusions - after interviewing more than 100 senior executives from among the nation's 150 largest companies - are that several of India's success factors, despite being tempered in conditions specific to that country, can form the foundation of a new business model for the developed world. The authors offer compelling case studies and well-researched profiles of companies and entrepreneurs who are taking on the challenges of building their businesses and assuming leadership roles in India's political life. If you wonder how global businesses will adapt in the 21st century, getAbstract proposes that this book is vital to your understanding of a new way forward.
24 of 32 people found the following review helpful.
Reality suspended
By Curious as can be
This book veers away from reality into fantasyland and depicts a country that is not India. Indian business is run in a conglomerate fashion, where big name industrialists control majority of natural resources and have the political clout to twist the arm of the government to make policies that favor them. The workers at these conglomerates are treated as they are, because there is purpose - they create the wealth that the industrialists enjoy. So they throw a few bones at their workers, while they enjoy the meat! The workers at these companies are means to an end (the end being the billions that the industrialists are worth - check the Forbes richest if you don't believe me). The only objective of these billionaires is to loot the country and enrich themselves in the process. Contrary to what the authors suggest, they are in no way involved in nation building!
The authors, being foreign - though of Indian origin, are making their assessments from the perch on the ivory tower and have no idea of what the reality of the common man is. They seem to be mesmerized by the sheer wealth of our industrialists and shower them with enough compliments to make them blush! Of course, they interviewed all these men in person and any bad remark would preclude granting of any future interviews! And, I fell for the book like many others; the book does have lot of forwards written by the industrialists themselves! (Now that should constitute some sort of conflict of interest)
The reality is summed up in this paragraph: The workers in these firms are like any other; they treat their employees well and make sure that they get the maximum work of them. They are not granted any stock options or ownership stake in companies (which would of course dilute the promoter's stake!), they are given living quarters (like the communists used to!), told exactly what to do (and not think too much). They are treated like babies who can never get away from their doting parents - never to be independent or self-sufficient again! They are the sole cause of why some of the best brains in India are not entrepreneurial and instead work for these conglomerates - that promises to take care of them from the time their graduation to their grave!
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